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Last updated: January 2025

Acceptable Use Policy

This policy outlines acceptable and prohibited uses of SindrX services to ensure a safe and secure environment for all users.

Purpose

SindrX provides security services designed to protect organizations from cyber threats. This Acceptable Use Policy ensures our services are used responsibly and legally, protecting both our users and the broader internet community.

Permitted Uses

You may use SindrX services to:

  • Monitor and protect your own systems and networks
  • Scan assets you own or have explicit authorization to test
  • Detect and respond to security threats targeting your organization
  • Generate compliance reports for your own infrastructure
  • Train your security team using authorized test environments
  • Integrate with your existing security tools and workflows

Prohibited Activities

The following activities are strictly prohibited:

Unauthorized Access

  • Scanning, probing, or testing systems without explicit authorization
  • Attempting to access accounts or data belonging to others
  • Bypassing authentication or security controls
  • Exploiting vulnerabilities in third-party systems

Malicious Activities

  • Distributing malware, ransomware, or other harmful code
  • Conducting denial-of-service attacks
  • Engaging in phishing or social engineering attacks
  • Cryptocurrency mining using our infrastructure

Illegal Content and Activities

  • Storing or transmitting illegal content
  • Violating intellectual property rights
  • Facilitating fraud or financial crimes
  • Any activity that violates applicable laws

Service Abuse

  • Reselling services without authorization
  • Sharing account credentials with unauthorized parties
  • Circumventing usage limits or quotas
  • Interfering with other users' access to services

Security Research

We support responsible security research. If you discover a vulnerability in our services:

  • Report it to security@sindrx.com
  • Do not access or modify data belonging to other users
  • Do not publicly disclose until we've addressed the issue
  • We will not pursue legal action against good-faith researchers

Monitoring and Enforcement

We monitor service usage to detect policy violations. Upon detecting a violation, we may:

  • Issue a warning and request corrective action
  • Temporarily suspend access to investigate
  • Permanently terminate your account
  • Report illegal activities to law enforcement
  • Seek legal remedies for damages caused

Reporting Violations

If you become aware of any violation of this policy, please report it immediately to:

SindrX Abuse Team

Email: abuse@sindrx.com

Policy Updates

We may update this policy to address new threats or clarify existing guidelines. Material changes will be communicated via email or through our services. Continued use after updates constitutes acceptance of the revised policy.