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Last updated: January 2025

Cookie Policy

This policy explains how SindrX uses cookies and similar technologies to recognize you when you visit our services.

What Are Cookies?

Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work efficiently and provide information to site owners. We use cookies to enhance your experience, maintain security, and analyze how our services are used.

Types of Cookies We Use

Essential Cookies

Required for the operation of our services. Cannot be disabled.

  • Authentication and session management
  • Security tokens and CSRF protection
  • Load balancing and server routing
  • Cookie consent preferences

Functional Cookies

Enable enhanced functionality and personalization.

  • Language and region preferences
  • Dashboard layout preferences
  • Theme settings (light/dark mode)
  • Recently viewed items

Analytics Cookies

Help us understand how visitors interact with our services.

  • Page views and navigation patterns
  • Feature usage statistics
  • Performance monitoring
  • Error tracking and debugging

Security Cookies

Critical for maintaining the security of your account.

  • Fraud detection and prevention
  • Device fingerprinting for suspicious activity
  • Multi-factor authentication tokens
  • Session integrity verification

Cookie Retention

Cookie TypeDuration
Session cookiesDeleted when browser closes
Authentication cookiesUp to 30 days
Preference cookiesUp to 1 year
Analytics cookiesUp to 2 years
Security cookiesUp to 90 days

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may impact the functionality of our services.

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies

Third-Party Cookies

We minimize the use of third-party cookies. When used, they are strictly for essential services like payment processing and security verification. We do not allow advertising networks to place cookies on our services.

Contact Us

For questions about our use of cookies, contact us at:

SindrX Privacy Team

Email: privacy@sindrx.com